Aims & Objectives

  1. To provide a high standard of care and support to every service user.
  2. To provide a safe, welcoming, nurturing, environment where service users are able to develop and grow at their own pace to maximise their potential emotionally, physically, intellectually, socially and spiritually.
  3. To offer consistent, unconditional care, enabling each service user to live in an environment that encourages positive relationships, mutual respect, trust, and consideration for others.
  4. To accept and understand each individual service user, at all times maintaining their dignity and self-respect.
  5. To ensure service users experience success and praise, enabling the stimulation of emotional growth and the development of trusting relationships.
  6. To assist service users in the development of their sense of identity and self-image, and preserve their cultural and religious heritage.
  7. To empower service users to make choices through the expression of wishes, feelings and preferences, developing their right to self-determination.
  8. To adopt a person-centred approach, ensuring the best possible support for each service user, providing a service specific to the needs of the individual, giving them a sense of permanence, security, and genuine unhurried commitment.
  9. To be sensitive to service users’ needs and expectations by encouraging their full participation and integration into the community, aiding them to develop daily living skills and activities of daily living to promote independence and choice.
  10. To enable service users to have access to a wide variety of individual and group activities, both in their home and in the local community, maximising their occupational, vocational and leisure potential.
  11. To accept challenging and disruptive behaviours and, as far as possible, channel these into positive avenues, and to remain committed to non-aversive methods of managing and reducing such behaviours.
  12. To recognise the specific communication needs of each individual and work towards enhancing their communication abilities and develop self-expression.

Care Expertise Services:

Residential Care Homes

We have 5 Residential Care Homes: Norcrest, Oakfield, Retreat Lodge, Spring Lake & Maple Manor. >> read more

Supported Living Services

We have 12 Supported Living Services: Autumn Leaves, Blake house, Canterbury  House, Conifers, Court Lodge, Greyhound Lane, Haven Flats, Kings Court, Knights Court, Manor Drive, Summer Breeze, The Grange. >> read more

Client Groups Supported

Care Expertise supports people with:

  • Learning Disabilities
  • Autism & other Developmental Disorders
  • Mental Health needs
  • Communication needs
  • Sensory needs
  • Epilepsy
  • Dementia

"The very best in professional care, delivered with understanding and sensitivity."